Hartwig Inc. found more time to develop and close business deals with CPQ.
Endeavor's CPQ Software improved Hartwig’s customer management and centralized their product information.
Hartwig has used a traditional CRM platform since 2007, and their sales representatives manually entered data and performed quoting tasks within the CRM. Without a way to streamline data handling or control errors, they experienced problems in their configuration, pricing, and proposal process.
How It Helped:
- Drop in change orders and quote re-submits
- Shorter quotation development and processing time
- More efficient contracts team
- More time to develop and close business
- Healthier data integrity
- Improved customer relationships
Seth Machlus, VP of Operations explained that they needed a solution to “end the overly subjective nature of [their] sales process,” and they found the answer with Endeavor's comprehensive CPQ platform.
According to Machlus, the “CPQ platform allowed us to take a significant step forward in the evolution of our selling and business rules.”
Hartwig Inc. Corporate Profile
Hartwig was founded over 50 years ago in St. Louis Missouri and became an important manufacturing distributor in the Midwest and Mountain state region. Currently covering 14 states with eight office and training locations, they are a single source distribution partner for metal cutting and inspection needs.